Vital Delivery Solutions is looking for a dispatcher/customer service representative to join our team!

The ideal candidate will be driven, a team player, have a high level of enthusiasm, attention to detail, excellent customer service skills and the ability to learn quickly. Prior experience is helpful, but not required. All required training will be provided. Shift is 10;30pm to 6:30am Mon, Tues, Wed

Duties & Responsibilities:

Answer incoming calls
Manage incoming emails
Bill and dispatch deliveries using software
Manage and monitor dispatch screen and deadlines
Assist drivers with questions
Verify and file completed paperwork
Provide customers with excellent customer service
Complete a daily shift checklist

Requirements:

Must be reliable and dependable
Comfortable with using a smart phone
Excellent customer service skills
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Be able to work independently
Must have a clean driving record
Must have clean criminal history
Must provide proof of valid driver's license
Must be able to lift up to 50 lbs
Fast Learner
Fluent in Microsoft Office
Ability to work in stressful fast paced environment
Must be able to multi-task

Benefits eligible after 90 days of full-time employment:

Dental insurance
Health insurance
Paid time off
Paid holidays
Vision insurance

Schedule:

Work Location: In person

Vital Delivery Solutions

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