At The Salema Group Dunkin’, strong leadership means building a great team, delivering great experiences, and driving great results. We’re looking for an energetic, people-focused leader who sets the standard, develops their team, and creates an environment where both employees and guests want to come back.

This role is ideal for someone who takes ownership, leads by example, and knows how to turn a busy restaurant into a high-performing team.

Who We Are

Our culture is the foundation of our success. Our leaders bring our SPARK values to life every day:

Supportive – Build an environment where your team feels empowered and backed
Positive – Set the tone with energy and optimism, even under pressure
Appreciative – Recognize and celebrate team wins, big and small
Resilient – Adapt, problem-solve, and lead through challenges
Kind – Treat team members and guests with respect and professionalism

What You’ll Do

Lead the Guest Experience

Set and maintain a guest-first culture focused on speed, accuracy, and friendliness
Ensure every guest interaction reflects our standards and brand expectations
Resolve guest concerns quickly and professionally

Develop & Lead Your Team

Train, coach, and develop team members to reach their full potential
Build a strong leadership pipeline within your store
Provide clear expectations, feedback, and accountability
Lead by example with a strong presence on the floor

Drive Operations & Performance

Ensure execution of all brand, safety, and cleanliness standards
Manage daily operations to maintain an efficient, organized environment
Oversee scheduling, payroll, inventory, and compliance

Own the Business

Manage and control labor, food cost, and operating expenses
Analyze sales trends and implement strategies to drive growth
Monitor KPIs and adjust operations to meet or exceed targets

What We Offer

Competitive pay + monthly bonus (unlimited earning potential)
401(k) program
Paid Time Off & Sick Pay
100% Medical & Dental (single plans) + contribution to family plans
AFLAC (Accident, Short-Term Disability, Life Insurance)
Free employee meals
Tuition assistance through SNHU online programs

Schedule Expectations

40–50 hours per week
5–6 days per week
Weekends and holidays as needed

What We’re Looking For

1+ year of food service management experience required
Strong leadership, communication, and organizational skills
Passion for customer satisfaction and team development
Ability to thrive in a fast-paced, high-volume environment
High school diploma or equivalent
Reliable transportation and flexible availability
ServSafe certification preferred
Ability to stand for extended periods and lift up to 50 lbs

About Us:

The Salema Group is a local family business that owns and operates 28 Dunkin’ locations on the seacoast of New Hampshire and Maine and has been in the Dunkin’ business since 1979. At our stores, team members are the fuel that helps our communities run!

Please note that this role is to work for a franchisee of Dunkin', not Dunkin' Brands, Inc., or any of their affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their employees and set their own wage and benefit programs that can vary among franchisees.

Dunkin' - The Salema Group

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